ITS AMERICA 2021
December 7 – 10, 2021
Charlotte Convention Ctr.

HEALTH & SAFETY AT OUR EVENTS

We look forward to welcoming you to ITS America 2021! Our team is currently reviewing the ITS America health and safety guidelines in accordance with public health recommendations and in consultation with other event organizers and venue partners, and will provide an update as soon as possible regarding protocols for ITS America.

We are excited to welcome you back to ITS America 2021 Annual Meeting!

At ITS America 2021 Annual Meeting and all Reed Exhibitions events, your health and safety is our top priority. As part of this commitment, we’ve taken proactive steps and implemented new guidelines and policies to help support a safe experience. Everyone in attendance, including customers, vendors and staff, are expected to comply our health and safety requirements, including:

As of 6/24/21

Face Coverings

Effective May 13, 2021, North Carolina adopted the updated CDC Mask Guidance. In line with state and local regulations, fully vaccinated individuals are not required to wear a face covering while attending the ITS America 2021 Annual Meeting. At this time, in accordance with state requirements, unvaccinated individuals should wear approved face coverings.

By not wearing an approved face covering, you certify that you are fully vaccinated and that other guests in the area can rely on that as a truthful statement.

Please respect that individuals may choose to continue using face coverings based on their personal preference. We will rely on our guests to accurately follow the guidelines based on their vaccination status.

For more details on approved face coverings, please click here.

Temperature Screening

At this time, everyone attending the ITS America 2021 Annual Meeting will be required to undergo temperature screening prior to entering. Based on public health guidance, anyone with a temperature above 100.4 degrees (F) will not be permitted entry to the event.

Increased Sanitization and Hygiene

ITS America 2021 Annual Meeting has worked closely with the Charlotte Convention Center to implement cleaning and sanitization standards that meet or exceed the recommendations of the CDC. It is the responsibility of everyone to maintain personal hygiene, including washing your hands frequently. 

Directional and Distance Markers

We have adjusted our layout and implemented exhibitor guidelines with capacity management and physical distancing in mind. Please follow all floor, directional, and distance markings and signage.

Follow all Signage and Direction from Staff

Operational adjustments may occur throughout the event. Please adhere to all signage and direction from all staff, including our Safety Ambassadors. 

ITS America 2021 Annual Meeting our management and partners are committed to upholding the health & safety standards outlined on this page - additional details about policies and procedures will be posted here as they are made available. To read more about our efforts to ensure Health & Safety at Reed Exhibitions in the new normal, please click here.

Thank you for your cooperation, and we hope you enjoy the show!

HEALTH & SAFETY ACKNOWLEDGEMENT

Please ensure that you have reviewed any advisories or restrictions that may be in place for travel to the United States and for travel to North Carolina. Visit https://covid19.ncdhhs.gov/ for more information.

Please be advised that a risk of exposure to COVID-19 exists in any event or public space, including ITS America 2021 Annual Meeting. Prior to purchasing a ticket for and attending ITS America 2021 Annual Meeting, please ensure you have read the latest CDC Guidelines for Prevention. By attending ITS America 2021 Annual Meeting, you acknowledge this inherent risk and, as a condition of entering ITS America 2021 Annual Meeting, you acknowledge, understand and confirm each of the following in accordance with applicable health guidelines:

  • That you will abide by all ITS America 2021 Annual Meeting health-and-safety requirements;
  • That you are not currently experiencing any of the following symptoms of COVID-19, as identified at CDC.gov, including, but not limited to:
    • Fever or chills
    • Cough
    • Shortness of breath or difficulty breathing 
    • Fatigue
    • Muscle or body aches
    • Headache
    • New loss of taste or smell
    • Sore throat
    • Congestion or runny nose
    • Nausea or vomiting
    • Diarrhea
  • That prior to attending ITS America 2021 Annual Meeting you have not been in contact with someone with confirmed or suspected COVID-19 symptoms without completing a 14-day quarantine; and
  • That you are not under any self-quarantine orders

Please do not enter ITS America 2021 Annual Meeting or Charlotte Convention Center if you cannot confirm all of the above criteria. If at any point during your time at ITS America 2021 Annual Meeting you do not meet all of the above criteria, you will be required to isolate and may be relocated or asked to leave Charlotte Convention Center at the sole discretion of event management.

Please note: The guidelines in this document are based on information currently available regarding the behavior and characteristics of the COVID-19 virus, public health information and local or state guidelines with respect to large gatherings in any particular community. As more clarity with respect to these variables emerges, it is expected that these guidelines may need to be adjusted accordingly

FREQUENTLY ASKED QUESTIONS

Yes, everyone attending ITS America 2021 Annual Meeting will be required to undergo a temperature screening prior to entering. Anyone with a temperature above 100.4 (F) degrees will not be permitted entry to ITS America 2021 Annual Meeting, and may be directed to receive additional medical assessment. 

Unfortunately, we are unable to offer refunds. Please ensure you are free from COVID-19 symptoms prior to traveling. Please click here to view our full ticket terms and conditions.

Unfortunately, we are unable to offer badge/ticket/conference refunds. Please ensure you are free from COVID-19 symptoms prior to traveling. Please click here to view our full ticket terms and conditions.

Based on the CDC Guidelines, fully vaccinated individuals are not required to wear face coverings while attending the ITS American 2021 Annual Meeting. Of course, fully vaccinated individuals may continue to wear a face covering. Additional details and guidelines on acceptable face coverings can be found here.

Approved face coverings are required to be worn by all attendees. To request an accommodation or for additional questions regarding accessibility, please e-mail us at Inquiry.ITSAmerica@reedexpo.com or email the ITS America 2021 Annual Meeting Event Director, Jaime McAuley at jmcauley@reedexpo.com

Management partners closely with all venues, local, state, and federal health authorities to maintain a robust operational plan designed to maximize the health and safety of everyone. These Include:

  • Strict sanitization and cleaning procedures
  • Hand sanitizing stations
  • Temperature screenings for all staff, vendors and exhibitors
  • Layout design and spaces that promote physical distancing
  • Exhibitor guidelines and booth design standards
  • Reduced contact transactions

Charlotte Convention Center maintains an extensive health & safety plan for all events, including ITS America 2021 Annual Meeting. For more information and details, please click here

Everyone is expected to fully comply with all health and safety guidelines. Acknowledging the guidelines and agreeing to comply is a requirement of entry (See the Health & Safety Acknowledgement above). ITS America 2021 Annual Meeting will have specially designated Safety Stewards walking the show floor to ensure all guidelines are being followed. All violations of the guidelines will be addressed by Safety Stewards, security and/or event staff as soon as practicable following observation/notification of non-compliance. A Health & Safety Contact phone number will be clearly noted on signage throughout ITS America 2021 Annual Meeting to allow for reporting of any concerns or issues.

Exhibitor-specific Health & Safety FAQs will be coming soon.

If you’d like to contact us directly, please click here to e-mail our customer service team.