Operations

This section provides rules, guidelines, and specify what an exhibitor can and cannot do with their booth space. These rules and guidelines are based on the physical characteristics of the exhibit hall, the intent to be equally fair to all exhibitors, and the safety of all concerned. Please review these rules and plan your display accordingly as variances will not be granted prior to the Show or on-site.

Click the appropriate links under the "Contractor Type" to be redirected to the forms and/or contractor website for more information.  Double-check the dates for these services by going to the forms in this manual. Show Management will not be held accountable for any misprints in any of the dates that are listed below. The responsibility lies with the exhibitor.

Note the DISCOUNT DEADLINE DATES - completing these early can save you up to 30%.

FREEMAN is the Official General Contractor of the ITS World Congress and will maintain an Exhibitor Service Center during set-up, show days and dismantling.  All other official show contractors will also be set up in this area.  All inquiries regarding booth services and orders should be made at the Exhibitor Service Center, including booth furnishings, labor, freight, utilities, and special show services.

NOTICE TO EXHIBITORS REGARDING NON-OFFICIAL CONTRACTORS

The companies listed below have been appointed as the only Official Contractors providing the stated services for this event. Show Management carefully considers the selection of Official Contractors based on quality of service, variety of products, price, and reputation. Since these contractors frequently work on more than one show with us, they value the business of our customers and provide quality products and services.

Some companies may misrepresent themselves as being an official contractor, so please be sure to check the list in the exhibitor manual or give us a call.

Things to watch for if you are considering the services of a non-official contractor are hidden charges for material handling, labor, and shipping that you might not pay otherwise (for example, on carpet rental), control over delivery time, availability during move-in and leverage if something goes wrong.

Also, be advised that non-official contractors will need to abide by the Exhibitor Appointed Contractor procedures, provide insurance certificates, etc., to gain access to the Show Floor.

General questions? Contact [email protected]  or call 800-641-9514

Please click here to view a full list of operational documents and order forms for your reference. 

This is a comprehensive list of Official Suppliers of ITS WORLD CONGRESS 2025. If you do not see a supplier's name in this list when you receive correspondence, then you are not ordering from an Official Supplier. Please consult the list below or contact the Operations team if you are in any doubt.

The companies listed above have been appointed as the only Official Contractors providing the stated services for this event.  Show Management carefully considers the selection of Official Contractors based on quality of service, variety of products, price, and reputation. Since these contractors frequently work on more than one show with us, they value the business of our customers and provide quality products and services. Some companies may misrepresent themselves as being an official contractor, so PLEASE be sure to check the list in the exhibitor manual or give us a call.

Some things to watch for if you are considering the services of a non-official contractor are hidden charges for material handling, labor, and shipping that you might not pay otherwise (for example, on carpet rental), control over delivery time, availability during move-in and leverage if something goes wrong.

Also, be advised that non-official contractors will need to abide by the Exhibitor Appointed Contractor procedures, provide insurance certificates, etc. in order to gain access to the Show Floor.

WARNING: Unsolicited Marketing Communications

It has come to our attention that our customers are increasingly being targeted by companies claiming to supply exhibitor/visitor/participant lists and details relating to our events and products at a cost.  Be vigilant – this data is likely fraudulent.  If you receive any such unsolicited offers, please do not respond unless you have checked with us first.

RX Global does NOT sell or pass your data to any third party without your permission.

Freeman's Exhibitor Services team will be available from 8:00 AM to 5:00 PM from the first day of Exhibitor Move-in to the last day of Exhibitor Move-out. Hours may be extended the day before the show open and the day of the show close to assist with additional exhibitor needs.

Move In Reminder:

• Please arrive with enough time to set up your booth.
• Exhibitors supervising Freeman labor must pick up and release their labor at the Labor Desk.

Move Out:

Thursday, August 28, 2025                   2:30 PM - 10:00 PM

Friday, August 29, 2025                         8:00 AM - 5:00 PM

Move Out Reminder:

• All exhibitor materials must be removed from the exhibit facility by August 29, 2025 at 5:00 PM.
• To ensure all exhibitor materials are removed from the exhibit facility by the Exhibitor Move-Out deadline, please have all carriers check in by August 29, 2025 - at 1:00 PM. In the event your selected carrier fails to show on the final move-out day, Freeman reserves the right to re-route your freight onto another carrier.

• Note that any excessive trash that consists of display materials, carpet, padding, crates and/or pallets will be disposed of and charged both a handling fee and a disposal fee during exhibitor move-out.
• Clear out the booth. Any excessive materials left in the booth at the end of the event will be considered trash.

Marshalling Yard Address

362 Ivan Allen Jr Blvd
Atlanta, GA 30313

This show includes a marshalling yard. If you are shipping to the show site, make sure to note for your carrier that all carriers must check into the Marshalling Yard before arriving at the show site address and provide this address to your carrier when shipping to the show site.

Marshalling Yard hours of operation:

Move In:

August 22, 2025 11:00AM - 5:00PM
August 23, 2025 7:00AM - 4:30PM
August 24, 2025 7:00AM - 4:30PM
August 25, 2025 7:00AM - 9:00AM

Please ensure your driver has the following information to expedite unloading and delivery to your booth: Show Name, Exhibitor Name, Booth #.

Move Out:

August 28, 2025 12:30 PM - 9:30 PM
August 29, 2025 7:00AM - 1:00PM

For this event, all carriers must check into the marshalling yard before arriving at the show site address. Please provide this address to your carrier. 

FREEMAN is the Official General Contractor of ITS World Congress. Please refer to Freeman's Order Forms for further information and assistance regarding this. FREEMAN will maintain a full staff on-site at the Exhibitor Service Center.

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